Welcome to the Y. Thank you for choosing to be part of the YMCA of Greater Hartford. This is our Privacy Policy. It describes for you the various ways we collect, use, and share information about you when you visit our websites located at ghymca.org, campjewell.org, and campwoodstock.org (referred to collectively as the “Websites”). This Privacy Policy does not apply to any other website, service, or application of the YMCA of Greater Hartford or any websites, services, or applications linked to or from the Websites. 

In this Privacy Policy, the YMCA of Greater Hartford is referred to simply as the “Y,” “we,” or “us.” This Privacy Policy is a legally binding agreement between the Y and you, so please read it carefully. If you do not agree to terms of this Privacy Policy, you may not use the Websites. 

1.    The Information We Collect 
We collect two types of information. The first type is information that identifies an individual (called “personal information”). The second type is information that does not identify, and cannot reasonably be used to identify, an individual (called “anonymous information”). We collect the following particular personal and anonymous information during your use of the Websites:  

  • Registration information when you create an account with us, such as your name, gender, date of birth, email address, username, and password.
  • Enrollment information when you enroll in a program, activity, or camp for yourself or on behalf of another.
  • Your email address when you sign-up for our newsletter or other email communications.
  • Profile information that you share with us after you create an account and begin using the Websites.
  • Information you provide to us, such as through completion of a web form or completion of forms or other paperwork on the Website.
  • Information you provide to us or a vendor acting on our behalf when you make a donation to the Y, apply for a job with us, or register to volunteer with the Y. This may include your name, contact information, work history, interests, and other types of relevant information.  
  • Information we obtain from a third party, such as a site or platform provider, about use of the Websites on third-party platforms or devices.
  • Location information, including location information provided by a mobile or other device interacting with our Websites (including through beacon technologies), or associated with your IP address or other online or device identifier.
  • Activity information about your use, and the use by any person(s) you authorize through your account, of our Websites, such as the content you view, how often you visit our Websites, and your preferences.
  • Usage, viewing, technical, and device data when you use the Websites. This information may be collected through the use of “cookies” or other technologies that automatically collect information while you are visiting our Websites. 

The Websites are not intended for children under the age of thirteen. The Y does not knowingly collect or solicit any personal information from anyone under the age of thirteen or knowingly allow such persons to use the Websites. If you are under thirteen please do not attempt to register on this Website or send us any personal information. If you have reason to believe that we have collected any personal information from someone under thirteen years of age, please have the child’s parent or guardian contact us as directed in Section 9. 

2.    How We Collect Your Information 
We collect information from you two ways – information that you voluntarily choose to provide to us (such as when you register with us or submit a web form) and information that we collect automatically, such as through certain technology we use on our Websites. These methods are described more fully below: 

  • We collect information when you voluntarily provide it to us. For example, when you communicate with us, create an account with us, or register for programs and activities.
  • We collect information about you from other Website users, such when someone registers you for a program or activity.
  • We collect information using analytics tools, including when you visit our Websites, including cookies, web beacons, and other technologies. 

3.    How We Use Your Information
Consistent with applicable law and any applicable choices and controls that may be available to you, we may use information collected from you, or from devices associated with you, to:

  • Provide you with the Websites and the functions and services you request, view, or engage with;
  • Communicate with you about your account or transactions with us and send you information or request feedback about features on our Websites or changes to our policies;
  • Send you offers and promotions for our products and services or third-party products and services;
  • Personalize content and experiences;
  • Operate, understand, optimize, develop, or improve our Websites, products, services, and operations, including by using survey research and analytics tools; and
  • Detect, investigate, and prevent activities that may violate our policies, pose safety issues, or be fraudulent or illegal.

4.    How We Share Your Information
We may share anonymous information in accordance with our practices. We will not share your personal information with another entity except in limited circumstances, including: 

  • When you allow or direct us to share your personal information with another person or company;
    • Please note that once we share your personal information with another company in the above circumstances, the information received by the other company is controlled by that company and becomes subject to the other company’s privacy practices.
  • When companies perform services on our behalf; however, these companies are prohibited from using your personal information for purposes other than those requested by us or required by law; and
  • When we share your personal information with third parties in connection with the sale of our business or other corporate event, to enforce our Terms of Use or rules, to ensure the safety and security of our users and third parties, to protect our rights and property and the rights and property of our users and third parties, to comply with legal process, or in other cases if we believe in good faith that disclosure is required by law.

5.    Your Choices 
We provide you the ability to exercise certain controls and choices regarding our collection, use, and sharing of your information. In accordance with applicable law, your controls and choices may include:

  • Correcting, updating, and deleting your account; and
  • Choosing whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you.

6.    Third Party Sites
The Y may include or offer links to certain external resources, including websites, apps, or platforms unaffiliated with or not controlled by the Y (“External Sites”). The Privacy Policy does not apply to External Sites and we are not responsible for the privacy policies or practices of External Sites or your use of the External Sites. Please read the policies and practices of External Sites before accessing or using them. 

7.    Security and Retention of Your Information 
The security of your information is important to us. We have implemented commercially reasonable security measures that are designed to protect your information from unauthorized access, disclosure, use, and modification. We regularly review our security procedures to consider appropriate new technology and methods. Please be aware that, despite our efforts, no measures are perfect or 100% secure.

The Y will retain your personal information for as long as needed to fulfill the purposes outlined in this Privacy Policy and the Terms of Use unless a longer retention period is required or permitted by law. When your personal information is no longer required by the Y, we will delete your personal information.

8.    Updates and Changes
From time to time, we may change this Privacy Policy to accommodate new technologies, industry practices, regulatory requirements, or for other purposes. We will provide notice to you if these changes are material and, where required by applicable law, we will obtain your consent. Notice may be by email to you at the last email address you provided us, by posting notice of such changes on the Websites, or by other means, consistent with applicable law. Your continued use of the Websites following such notice constitutes your acceptance of such changes. If you do not accept such changes, we ask that you not access or use the Websites and deactivate any accounts you have with us.  

9.    SMS Terms of Service 
By opting into SMS from a web form or other medium, including the Mission Lens platform, you are agreeing to receive SMS messages from the YMCA of Greater Hartford. This includes SMS messages for conversations (between employees). Information collected includes mobile phone number, message content, date and time of messages, and opt-in and opt-out records.  Use of information is used to respond to inquiries, provide customer service, assist with program registration, and maintain records. Text messaging originator opt-in data and consent will not be shared, sold, rented, or transferred to any third parties for marketing or promotional purposes.  

YMCA of Greater Hartford (“YMCA”) uses SMS/text messaging to provide customer service and respond to user-initiated requests. Messaging services are powered by Mission Lens Inc.  By initiating a text message to the YMCA’s published phone number, you consent to receive transactional and customer-care SMS messages related to your request. Mission Lens messages are only sent in response to user-initiated interactions. Message frequency varies based on your interaction.

Message and data rates may apply. Message frequency may vary, Message HELP for help. Reply STOP to any message to opt out.

10.    SMS Privacy Policy
This section applies to SMS communications provided by the YMCA of Greater Hartford using the Mission Lens platform.

Information Collected
•    Mobile phone number
•    Message content
•    Date and time of messages
•    Opt-in and opt-out records

Use of Information
Information is used only to respond to inquiries, provide customer service, assist with program registration, and maintain records.

No Sharing of SMS Consent Data
Text messaging originator opt-in data and consent will not be shared, sold, rented, or transferred to any third parties for marketing or promotional purposes.

Opt-Out
You may opt out at any time by replying STOP.

Help
Reply HELP for assistance or contact the YMCA directly.

11.    Contact Us
Please let us know if you have any comments or questions about this Privacy Policy or our privacy practices. You may email us at friends@ghymca.org